The API key functions as a secure identifier that allows third-party applications to connect with WebinarJam. If the key has been compromised, misplaced, or is no longer functioning as expected, regenerating it ensures account security and restores proper integration.

Important: The API key can only be regenerated once every hour. If you reset it, you must wait 60 minutes before generating a new key again.

Regenerate the API key:

  1. Click on the Advanced option next to any webinar heading.
    Advanced settings for a webinar
  2. Go to API custom integration.
  3. Click on the Regenerate API key icon next to the API key.
    Regenerate WebinarJam API Key
  4. Click Confirm in the pop-up box.
    Confirm option to regenerate API key
  5. The system will show a confirmation message for a few seconds in the API custom integration box.
  6. The regenerate icon will be disabled for an hour after you generate a new API key. Hovering over the icon will show the remaining time.
    Success message after regeneration API key
  7. A confirmation email is sent to the account owner after the API key is refreshed.
    Confirmation email after API key reset
Important: Once your API key is reset, ensure the new key is updated in all connected third-party applications to maintain uninterrupted integration. The previous API key will no longer be valid.