The API key functions as a secure identifier that allows third-party applications to connect with WebinarJam. If the key has been compromised, misplaced, or is no longer functioning as expected, regenerating it ensures account security and restores proper integration.
Important: The API key can only be regenerated once every hour. If you reset it, you must wait 60 minutes before generating a new key again.
Regenerate the API key:
- Click on the Advanced option next to any webinar heading.
- Go to API custom integration.
- Click on the Regenerate API key icon next to the API key.
- Click Confirm in the pop-up box.
- The system will show a confirmation message for a few seconds in the API custom integration box.
- The regenerate icon will be disabled for an hour after you generate a new API key. Hovering over the icon will show the remaining time.
- A confirmation email is sent to the account owner after the API key is refreshed.
Important: Once your API key is reset, ensure the new key is updated in all connected third-party applications to maintain uninterrupted integration. The previous API key will no longer be valid.