View and manage your account profile

Applies to: WebinarJam and EverWebinar

Click on the Profile icon in the top-right corner of the dashboard to open the settings. 

Update account details

Use the profile tab to manage your core account information.

You can:

1. Update your name and company details
2. Change your login email and password
3. Add your country and tax information

Important:

• Changing your email updates your login credentials
• Billing and account notifications are sent to the updated email
• Use the new email to log in after making changes

Manage billing and tax details

Add your billing details for accurate invoicing.

• Enter your country and company name
• Add your Sales Tax ID or VAT number (if applicable)
• Select business status if you have a valid VAT number

Use your support code

Your support code verifies your identity when contacting support.

• The code is unique to your account
• Share it only with authorized team members

Important:

• If your code is compromised, reset it immediately
• Use the reset option to generate a new code

Access profile settings

Your profile also gives access to key account-level settings:

• GDPR and data privacy settings
• Subscription and billing details
• Third-party integrations, including:
  • Autoresponder integration
  • SMS integration
  • DKIM settings
  • SMTP integration
• API key application
• Interface theme (dark or light mode)
• Global bad words filter
• Regulatory settings, including:
  • Session recording
  • Attendee interactions
  • AI features