Applies to: WebinarJam and EverWebinar

Custom fields let you collect additional information from registrants beyond standard fields such as name and email.

Use custom fields to:

  • Ask attendees how they heard about the webinar
  • Collect company name, job title, or industry
  • Gather event-specific questions in advance
  • Capture product interest or background information

The information collected through custom fields appears in the Registrant list, alongside standard registration data.

Note: Custom fields are created account-wide. Create them once and reuse them across any webinar.

Create a custom field

To create a custom field: 

  1. Edit your webinar. 
  2. Go to the Registration tab. 
  3. In the Registration form fields, click Add Field under Custom Fields.
    Add a custom field under Registration tab
  4. Select a field type between Text field or Dropdown.Choose the field type between Text Field or Dropdown
    • The character limit for every field and option is 25 characters. 
    • If you select Dropdown:
      • You can add multiple options as answers. There is no limit on the number of options you can add. 
      • The Multiple Choice checkbox is enabled by default. 
  5. Click Save.

Add or remove a field from the registration form

  1. To add a field to the form, click the + icon next to the custom field.
    Add a field to the registration form
  2. To remove a field from the form, click on the red bin icon.
    Delete a field from the registration form

Delete a custom field permanently

If you wish to remove a field from your account, follow the steps below:

  1. Click the red cross icon next to the field under Custom Fields.
    Delete a field from your account
  2. A warning message will appear explaining the field and the associated data will be removed once you delete the field.
    Deleting a field will remove its associated data from all registrants
  3. Click Delete. 
Important: Once a field is deleted from the account, the associated registrant data cannot be recovered.