Applies to: WebinarJam and EverWebinar

Team members let you grant others access to your account without sharing your primary login credentials.

You can add, manage, or remove team members from your account settings.


Access team members

To manage team members:

  • Click the team icon in the top-right menu
  • Open the Team members window

Access team members in WebinarJam

From here, you can create new members or manage existing ones

Create or manage team members


Add a team member

To add a user as a team member to your account:

  1. Open the Team members window
  2. Enter the member's name and email address
  3. Click Create

An invitation email is sent automatically. The user must accept the invitation and create a password to activate their account.

New team member invitation email

  • The new member is added to the existing member list with a yellow Pending status bubble.
  • When the member logs in, the status bubble turns green.

Managing existing team members

Open the Team members window to manage existing member profiles.

  • Click the envelope icon to resend the login email if the member did not receive it
  • Click the red X icon to delete a member profile

Note: Team member profiles cannot be modified. If a profile was created with a typo or if you want to change the name or email address for a member of your team, delete the profile and create a new one.


Access restrictions

For security, the primary login profile has exclusive access to certain aspects of your account:

  • API
  • Ability to change SMTP or SMS providers
  • GDPR settings
  • Billing settings
  • Account-level autoresponder integrations
  • Bad words filter

Do not share the primary login email address or password with anyone. To give another person access to your account, use the Team Member function described in this article.