This article is for both WebinarJam and EverWebinar.

Send notification emails before and after a webinar so registrants automatically receive reminders and a copy of the replay.

By default, notifications are sent from the webinar host's full name and email address. When a registrant receives a notification, the message in their inbox will be "from" the host.

To edit the notification sender details:

  1. Open a webinar and go to Configuration > Webinar presenters
  2. Click the pencil icon on the host module
  3. Update the full name and email address in the contact fields
  4. Click Save and Save again to close the module

The webinar host and presenters

Emails from the preceding example will be sent from John Smith <>

DKIM not configured warning

A warning message appears if the Webinar Host & Presenter's email address uses a custom domain that has not been authenticated with DKIM records in the domain settings.

Do not check the box to bypass DKIM security without understanding the impact.

IMPORTANT: If the webinar host has a free email address (such as Gmail, Hotmail, Yahoo, etc), the sender email address is converted to

For example, if the webinar host is Joe Smith <>, email reminders will be sent out as Joe Smith <>.

This is done to improve deliverability and reduce the likelihood that your messages will end up in spam.