Applies to: WebinarJam

You can choose YouTube Live as the streaming service for a live webinar if you want to broadcast your event directly to a YouTube channel, in addition to the WebinarJam live room. This option is entirely optional and is best suited for users who already have an active YouTube presence.

When a webinar is streamed through YouTube Live:

  • The live broadcast is automatically published to the connected YouTube channel when the event starts
  • The recording is saved to the channel when the webinar ends
  • Live room elements configured in WebinarJam (such as polls, offers, and other widgets) are only visible in the WebinarJam live room and do not appear on YouTube
Important:

By default, YouTube live broadcasts are public. To restrict viewing to people with a direct link, you’ll need to adjust the video visibility settings in YouTube.


Before you begin

If your YouTube channel is not approved for live streaming, the connection in WebinarJam will fail.

Before connecting WebinarJam to YouTube Live, the following requirements must be met:

  • You’re signed in to the correct Google account and YouTube channel you want to use for the broadcast.
  • Your YouTube channel is approved for live streaming.

If your channel isn’t already approved for live streaming:

  1. Go to YouTube
  2. Click Create in the top-right corner
  3. Select Go live and follow the on-screen steps to verify your channel

YouTube interface showing the Create menu to start the live streaming setup 

Starting your first live stream may take up to 24 hours after verification is complete.

Learn more about getting started with live streaming.


Configure your YouTube account

Enable required channel features

  1. Log in to the YouTube account you want to use for live streaming
  2. Go to YouTube > Settings
  3. Select Channel and then Feature eligibility
  4. Enable Standard features and Intermediate features

YouTube channel settings page showing Feature eligibility with Standard features and Intermediate features enabled


Set default upload visibility (recommended)

Live webinars streamed through YouTube are automatically uploaded to your channel. To prevent them from appearing in YouTube search results or recommendations, you can change the default upload visibility.

  1. In Settings, go to Upload defaults
  2. Under Visibility, select Unlisted

This setting only applies to new uploads. You can still change visibility for individual videos later if needed.

YouTube Upload defaults settings with the Visibility dropdown set to Unlisted


Connect WebinarJam to YouTube

To connect WebinarJam to YouTube Live:

  1. Open the webinar you want to edit in your WebinarJam account
  2. In the Configuration step of the webinar wizard, open the Streaming service module
  3. Select YouTube Live and click Connect YouTube
  4. Log in to Google in the pop-up window

If you’re already logged into a Google account, you’ll see an authorization prompt immediately.

WebinarJam webinar configuration showing the Streaming service module with YouTube Live selected before connecting the account

Once the connection is successful:

  • A confirmation message appears in WebinarJam showing the connected account email address.
  • You can use Reset if you need to remove the connection and sign in with a different account.

WebinarJam webinar configuration showing YouTube Live connected, with the authorized account email displayed


Test the webinar

Before promoting your event, it’s recommended to test the YouTube Live connection.

  1. Clone the webinar you’ve configured
  2. Launch the clone in the WebinarJam live room as the host or presenter
  3. Click Go Live to start the broadcast
  4. In a separate browser or device, join the webinar as an attendee

If you see the broadcast video from both views, the setup is working correctly.

Note: When streaming through YouTube Live, the YouTube logo appears in the lower-right corner of the video. This behavior is controlled by YouTube and can’t be changed.


Troubleshooting

“Playback on other websites has been disabled by the video owner”

Error message in the WebinarJam live room stating that playback on other websites has been disabled by the video ownerIf you see this message in the WebinarJam live room, your YouTube account isn’t configured correctly for embedding.

What to check:

  • Confirm you’re using the correct YouTube channel
  • Make sure the channel is properly associated with your Google account

If the issue persists after checking these settings, contact YouTube Support for further assistance.


“YouTube misconfiguration” error

Error message in the WebinarJam live room indicating a YouTube misconfiguration

This error indicates a problem with the YouTube connection.

What to check:

  1. Open the webinar wizard and go to the Streaming service section
  2. Confirm you’re logged into the same YouTube account shown on the Connect YouTube screen
  3. Review your YouTube account settings to ensure all required features are enabled

After making any changes, reopen the presenter link and try launching the live room again. If the issue persists after checking these settings, contact YouTube Support for further assistance.