Moderate your WebinarJam event using the Control Panel

Applies to: WebinarJam

The Control Panel is the moderation dashboard used to manage a live webinar. It gives moderators and presenters quick access to chat management, attendee controls, live injections, and event statistics.

The Control Panel includes the same controls available in the live room, but presents them in a layout designed for easier monitoring during the broadcast.

Access the Control Panel

Moderators and presenters can access the Control Panel using their Control Panel access link.

To find these links:

1. Go to the Webinars dashboard
2. Locate your webinar
3. Click Your Links > Presenters

Share the Control Panel link with moderators or support staff.

The Control Panel is divided into several sections that help moderators monitor and manage the event.

Event status and settings

In the upper side of the Control Panel are the main event controls.

Start or end the broadcast:

• Click the phone icon to start broadcasting.
• At least one presenter must be inside the live room to begin the webinar.
• Click the same button again to end the broadcast.

Live status indicator: A colored indicator shows whether the webinar is currently live:

• Green: Live
• Red: Off air

Room settings: Click Settings to configure:

• Chat visibility (public, private, or both)
• Whether the attendee count is displayed
• Whether attendees can request to speak
• Live room design

Chat control

The Chat panel displays all messages sent during the webinar.

Chat tab

The Chat tab shows the full chat feed, where moderators can:

• Send messages to attendees
• Edit or delete attendee messages
• Manage disruptive users

To manage a message, click the three dots next to it.

Available actions include:

• Edit comment
• Reply privately
• Invite the user to speak as a presenter
• Broadcast the comment to all attendees
• Mark the comment as a question
• Delete the comment
• Mute user
• Eject user from the room

Q&A tab

The Q&A tab shows messages that have been marked as questions.

Responses posted here are automatically labeled as answers.

Mute vs. eject

Moderators can control disruptive users using two actions.

• Mute: Muted users can continue sending messages, but their messages are not visible to others. The user will not see any indication that they have been muted.
• Eject: Ejecting a user removes them from the webinar room immediately and blocks them from re-entering from the same browser session. If the user returns using another device or browser, they can be removed again or muted.

Live injections

The Live injections panel allows moderators to deploy interactive elements during the webinar

You can:

• Launch preconfigured injections
• Create new ones during the event

Available injection types include:

• Polls
• Product offers
• Videos
• File downloads
• Slides

Learn more about live injections.

Attendee control

The Attendees panel displays participants currently in the webinar.

Tabs allow you to filter attendees by:

• All attendees
• Purchasers
• Users requesting to speak

Moderators can also:

• Redirect all attendees to a specific URL
• Resend email notifications to registrants

Room statistics

At the top of the Control Panel, the statistics bar displays real-time webinar metrics.

The metrics include:

• Current number of attendees
• Duration of the live webinar
• Attendance activity (5-minute graph)
• Current vs peak attendance
• Number of sales
• Total revenue generated

These metrics update automatically during the broadcast.

Add new presenter

Presenters currently in the webinar appear as avatars at the top of the Control Panel.

To add another presenter:

1. Click the + icon
2. Enter the presenter’s name and email
3. Send the invitation

The presenter will receive an email with a unique access link to join the webinar.

Video feed

A live video preview appears in the lower-right corner of the Control Panel.

Moderators can monitor the broadcast here while managing the event.

Click the three dots on the video box to minimize the preview.