Applies to: WebinarJam and EverWebinar

Learn how WebinarJam and EverWebinar keep your data secure and your webinars running reliably.

We use industry-standard security practices and trusted technology partners to protect your account, your data, and your webinar experience.

Infrastructure access

Your account and webinar data are protected by multiple layers of security.

Cloudflare Enterprise protection

WebinarJam and EverWebinar use Cloudflare Enterprise to protect against:

Secure cloud hosting (AWS)

Our platform is hosted on Amazon Web Services (AWS), one of the most secure cloud infrastructures available.

  • Servers run on private networks
  • Systems are not publicly exposed

Learn more about AWS Cloud Security.

Restricted internal access

Access to backend systems is tightly controlled:

  • Limited to authorized senior engineers
  • Protected by private networks and multi-factor authentication

Reliability and outage protection

Our infrastructure is designed to keep your webinars running smoothly, even if something fails.

High availability architecture:

  • No single point of failure
  • Systems are duplicated across multiple servers
  • Automatic failover ensures minimal disruption

Continuous backups:

  • Databases are backed up multiple times per day
  • Data is preserved and recoverable

Data privacy and protection

Your data and your attendees’ data are handled securely at every stage.

Encrypted connections (SSL/TLS):

All data sent between your browser and our platform is encrypted using modern security protocols.

Account-level data separation:

  • Each account uses separate databases
  • Reduces the risk of cross-account data exposure

Secure storage: Sensitive information is encrypted, including:

  • Passwords
  • API keys
  • Integration credentials

Webinar recordings:

  • Each recording has a unique access URL
  • Stored and delivered securely through Amazon cloud services

Compliance and data standards

We follow widely recognized standards to protect user data and payments.

Payment security (PCI & SCA)

  • WebinarJam and EverWebinar are sold via Kartra
  • Fully compliant with PCI and SCA requirements

GDPR and privacy compliance

For European users, the platform includes:

  • Cookie consent banners
  • Required agreement checkboxes
  • Unsubscribe options in all emails

Trusted technology partners

WebinarJam works with leading providers to ensure performance and security: