Applies to: WebinarJam
Webinar presenters and moderators should enable third-party cookies in the browser used to host the webinar. This allows WebinarJam to properly track webinar activity and ensures that analytics and other features function correctly during the event.
Cookie tracking is part of your browser’s privacy settings because cookies store information about browser sessions and activity.
You may enable third-party cookies for the duration of the webinar and restore your preferred privacy settings afterwards.
Attendees are not affected by this setting. They can join and view the webinar regardless of their cookie preferences.
Find cookie settings in your browser
The steps below show where to locate cookie settings in common browsers.
Google Chrome (Windows and MacOS)
In Google Chrome:
- Go to Settings > Privacy and security
- Click Cookies and other site data in the privacy menu
Safari (MacOS only)
In Safari:
- Go to Preferences > Privacy
Note: Apple no longer updates or supports their Safari browser for non-macOS platforms. Use of the Safari browser on a Windows-based PC is not recommended for WebinarJam events.
Firefox (Windows and MacOS)
In Firefox:
- Click Settings in the main menu
- Go to Privacy & Security and adjust your privacy settings to enable third-party cookies
Microsoft Edge (Windows and MacOS)
In Edge:
- Go to Settings > Cookies and site permissions
- Under Cookies and data stored, click Manage and delete cookies and site data