Applies to: WebinarJam and EverWebinar

You can add a survey to your webinar registration confirmation (Thank You) page to learn more about your registrants before the event.

Surveys can help you:

Understand what topics your audience is most interested in
Collect questions you can address during the webinar
Learn more about attendee experience levels or goals

This information can help you tailor your presentation to better match your audience.

Important: Surveys are available with the Default confirmation page configured at the Thank You step of the webinar wizard. If you are using a custom confirmation page, post-registration surveys are not available.

Add a survey to the confirmation page

Edit your webinar and go to the Thank You step in the webinar configuration wizard.
Open the Default vs Custom confirmation page module.
Select Default confirmation page, and Save.
Open the Survey your registrants module that appears.
Choose Yes, survey my registrants and configure the survey. Choose a mix of four question types:
- Poll allowing only one answer: Requires a single response
- Poll allowing multiple answers: Allows multiple response selections
- Question for a short answer: Single-line text response
- Question for a long answer: Multi-line text response
Save the survey module and continue.

The following image shows an example of each survey question type.

Registration survey example

How the survey appears to registrants

After registering, registrants see a survey bar on the confirmation page. A button opens the survey in a pop-up window.

Add a custom message and styling to the survey bar by customizing the Thank you page design.

Survey bar on the post-registration thank you page

Download survey results

To download the responses from the survey:

Click the Log link.
Click Survey results.
The system will show the number of responses submitted and a button to download the responses.
Click Download survey results.
An XLS file will be downloaded with the responses.