Applies to: WebinarJam and EverWebinar

Learn how to download invoices for your WebinarJam or EverWebinar subscription from the billing portal.

Access the billing portal

To download an invoice, first open the self-service billing portal:

  1. Click your profile icon in the top-right corner of your account
  2. Select the Billing tab
  3. Click Go to self-billingClick go to self-billing to launch the billing portal
  4. On the login page, enter:
    • Your account email address
    • Your Order ID

Where to find your Order ID:

  • In the Billing tab of your account
  • In any payment confirmation email
  • On an existing invoice (top-right corner)

Invoice number is the order ID

Download your invoice

Once inside the billing portal:

  1. If you have more than one subscription, locate the relevant one.
  2. Click Show details to view payment history
  3. Find the payment you need and click the download icon in the Actions column.

The invoice will download as a PDF file.

Download a payment invoice

Repeat these steps if you need to download additional invoices.