Applies to: WebinarJam and EverWebinar
Connect an autoresponder or CRM to manage registrants, send follow-ups, and automate communication outside the platform.
Connect an autoresponder or CRM
To integrate third-party autoresponder services:
- Click on Profile on the top-right side of your screen
- Go to Integrations > Autoresponder Integrations
- Select your provider and enter the required credentials to create a connection
- Click Connect.
Use integrations in your webinar
After connecting an autoresponder or CRM, configure how data is sent from your webinars.
- Set up automation rules in your webinar settings to map registrants to lists or tags
- Send webinar notifications via your autoresponder
Disconnect an autoresponder
You may need to reset an integration if:
- Credentials (API key or password) have changed
- The integration is no longer working
Be careful:
Resetting an auto-responder automatically deletes any integration rules associated with it. Before deleting an auto-responder, double-check your webinars to understand how they will be affected.
To remove an integrated auto-responder, open the account profile and go to Integrations > Autoresponder:
- Select the auto-responder you want to remove
- Click the Reset link at the bottom of the window
