The account Profile contains important account information, including:

  • Name, registered email address, and password update
  • Country and tax ID
  • Support verification code
  • GDPR settings
  • Subscription details
  • Third-party integrations
  • DKIM email authentication
  • API key application
  • Dark vs light mode interface theme
  • Global bad words filter for your events

Click the person icon in the top right corner of the dashboard to access the Profile.

Click the profile icon in the top right

Account profile

Profile contains your name, company, email address, password, etc.

The first tab of the profile contains your account information, including your name, email address, and password. You can change this information here.

Important: Updating your email address affects both your login credentials and the location where you receive billing and other account notification messages. If the email address has been updated, use the new email address to log in and check the inbox for that address to find new payment invoices, etc.

Add your country, company name, and Sales Tax ID for subscription invoicing and tax calculation.

  • If you have a valid VAT number, select I am a business customer and enter it in the Sales tax ID field.

Support Code

The support code lets you verify your identity in communication with the WebinarJam and EverWebinar support team. The code is unique to your account and is used to authorize changes.

Important: If you shared the support code with someone who is not authorized to request changes in your account or has left your team, click the Reset link to generate a new code.

Learn more about your profile