This article is for both WebinarJam and EverWebinar.
Send notification emails before and after a webinar so registrants automatically receive reminders and a copy of the replay.
By default, notifications are sent from the webinar host's full name and email address. When a registrant receives a notification, the message in their inbox will be "from" the host.
To edit the notification sender details:
- Open a webinar and go to Configuration > Webinar presenters
- Click the pencil icon on the host module
- Update the full name and email address in the contact fields
- Click Save and Save again to close the module
Emails from the preceding example will be sent from John Smith <[email protected]>
A warning message appears if the Webinar Host & Presenter's email address uses a custom domain that has not been authenticated with DKIM records in the domain settings.
- Learn how to authenticate your sender domains.
Do not check the box to bypass DKIM security without understanding the impact.
- Learn more about the DKIM missing error.
IMPORTANT: If the webinar host has a free email address (such as Gmail, Hotmail, Yahoo, etc), the sender email address is converted to [email protected].
For example, if the webinar host is Joe Smith <[email protected]>, email reminders will be sent out as Joe Smith <[email protected]>.
This is done to improve deliverability and reduce the likelihood that your messages will end up in spam.