Release Notes - WebinarJam & EverWebinar
Product Key: WJ = specific to WebinarJam, EW = specific to EverWebinar, WJEW = applies to both services.
Improvements
Report inappropriate chat messages and webinars: Attendees can now report chat messages or webinar content they believe violates content policies. They can select a report category, provide additional details, and attach supporting evidence when submitting a report. (3933 WJEW) Learn more
Review and moderate user reports: Account owners can access reported content, review supporting evidence, and take moderation actions. Available actions include issuing a warning, suspending a user indefinitely, or resolving a report without taking action. (3933 WJEW) Learn more
Manage reports from a central dashboard: The new User Reports dashboard gives account owners an overview of submitted reports, their severity, status, categories, and appeal progress. Reports are automatically assigned to either the account owner or the WebinarJam team for moderation, depending on the reported issue. (3933 WJEW) Learn more
Appeal blocked webinars and comments: Account owners can appeal moderation decisions made by the WebinarJam team. Appeals can be submitted within one month of the decision, with one appeal allowed per decision. If an appeal is upheld, the blocked content is automatically unblocked. (3933 WJEW) Learn more
