Applies to: WebinarJam and EverWebinar
As an attendee, you can report chat messages or webinar content that you believe violates content policies. For example, you can report spam, fraudulent content, malware, harassment, or other inappropriate material.
Each report is submitted for review so the appropriate moderation team can investigate the issue.
Report a chat message
To report a chat message:
Find the message you want to report in the webinar chat.
Click the three-dot menu next to the message.
Select Report message.
A pop-up form appears.
Select the category that best describes the issue.
Describe why you're reporting the message.
Attach any supporting files that might help with the investigation, if needed.
Confirm your email address. This field is pre-filled.
Enable the email notification option if you'd like to receive updates about your report.
Click Submit.
You'll receive email updates explaining what action was taken on your report if you enabled the notification option.
Report a webinar
If you believe a webinar contains inappropriate or prohibited content, you can report the entire webinar.
To report a webinar:
Click Report webinar in the top-right corner of the webinar room.
Select the category that best describes the issue.
Describe why you're reporting the webinar.
Enable the email notification option if you'd like to receive updates about your report.
Submit the report.
Choose a report category
When submitting a report, select the category that best describes the issue.
The available categories are:
Spam or unwanted content: Unsolicited or irrelevant content.
Fraud, phishing, and other deceptive practices: Content intended to mislead, deceive, or obtain sensitive information.
Malware: Content involving malicious software.
Harassment and hateful content: Content that harasses, threatens, or promotes hate.
Unwanted sexual content: Inappropriate or unwanted sexual material.
Violence and gore: Content depicting or promoting violence or graphic material.
Child endangerment: Content that puts children at risk.
Other: Issues that don't fit into any of the categories above.
Important reporting guidelines
Keep the following in mind when submitting reports:
You can report a particular chat message only once.
You can report a particular webinar only once.
Multiple attendees can report the same message or webinar.
If you try to report something you've already reported, you'll see a message indicating that you've already submitted a report.
You can choose to receive email updates about the action taken on your report when submitting it.