Applies to: WebinarJam and EverWebinar
An authenticator app generates a secure, time-based code on your phone that you’ll use when logging in to your account.
If you plan to use mobile app authentication, you’ll need to install such an app first.
Why use an authenticator app?
Using an authenticator app adds an extra layer of protection to your account.
It generates a unique code that changes every few seconds
You enter this code when logging in, along with your password
This means:
Even if someone knows your password, they cannot access your account without your device
Your account is significantly more secure
You can also use the same app to manage login codes for multiple services.
Choose an authenticator app
If you’ve used MFA with other platforms, you may already have an authenticator app installed.
Common options include:
Google Authenticator
Microsoft Authenticator
Authy
You can use any app that supports time-based one-time passwords (TOTP).
Pro tip: Choose a trusted app from a reputable developer, as it plays an important role in your account security.
Install the app
To install an authenticator app:
Open your phone’s app store (Apple App Store or Google Play)
Search for “Authenticator”
Select an app and install it
Open the app and follow the setup instructions
Once your app is installed, you can connect the authenticator app to your account.