Applies to: WebinarJam
Check Your Plan:
The Control Panel is available for WebinarJam Enterprise plans.
The Control Panel is the moderation dashboard used to manage a live webinar. It gives moderators and presenters quick access to chat management, attendee controls, live injections, and event statistics.
The Control Panel includes the same controls available in the live room, but presents them in a layout designed for easier monitoring during the broadcast.
Access the Control Panel
Moderators and presenters can access the Control Panel using their Control Panel access link.
To find these links:
Go to the Webinars dashboard
Locate your webinar
Click Your Links > Presenters
Share the Control Panel link with moderators or support staff.
The Control Panel is divided into several sections that help moderators monitor and manage the event.
Event status and settings
In the upper side of the Control Panel are the main event controls.
Start or end the broadcast:
Click the phone icon to start broadcasting.
At least one presenter must be inside the live room to begin the webinar.
Click the same button again to end the broadcast.
Live status indicator: A colored indicator shows whether the webinar is currently live:
Green: Live
Red: Off air
Room settings: Click Settings to configure:
Chat visibility (public, private, or both)
Whether the attendee count is displayed
Whether attendees can request to speak
Live room design
Chat control
The Chat panel displays all messages sent during the webinar.
Chat tab
The Chat tab shows the full chat feed, where moderators can:
Send messages to attendees
Edit or delete attendee messages
Manage disruptive users
To manage a message, click the three dots next to it.
Available actions include:
Edit comment
Reply privately
Invite the user to speak as a presenter
Broadcast the comment to all attendees
Mark the comment as a question
Delete the comment
Mute user
Eject user from the room
Q&A tab
The Q&A tab shows messages that have been marked as questions.
Responses posted here are automatically labeled as answers.
Chat activity limits
To prevent spam, chat activity is rate-limited:
Attendees: 3 messages within 5 seconds
Presenters and moderators: 5 messages within 5 seconds
Limits reset after a 5-second cooldown.
Mute vs. eject
Moderators can control disruptive users using two actions.
Mute: Muted users can continue sending messages, but their messages are not visible to others. The user will not see any indication that they have been muted.
Eject: Ejecting a user removes them from the webinar room immediately and blocks them from re-entering from the same browser session. If the user returns using another device or browser, they can be removed again or muted.
Live injections
The Live injections panel allows moderators to deploy interactive elements during the webinar
You can:
Launch preconfigured injections
Create new ones during the event
Available injection types include:
Polls
Product offers
Videos
File downloads
Slides
Learn more about live injections.
Attendee control
The Attendees panel displays participants currently in the webinar.
Tabs allow you to filter attendees by:
All attendees
Purchasers
Users requesting to speak
Moderators can also:
Redirect all attendees to a specific URL
Resend last-minute reminder (the 15-minute before email notifications to registrants)
Room statistics
At the top of the Control Panel, the statistics bar displays real-time webinar metrics.
The metrics include:
Current number of attendees
Duration of the live webinar
Attendance activity (5-minute graph)
Current vs peak attendance
Number of sales
Total revenue generated
These metrics update automatically during the broadcast.
Add new presenter
Presenters currently in the webinar appear as avatars at the top of the Control Panel.
To add another presenter:
Click the + icon
Enter the presenter’s name and email
Send the invitation
The presenter will receive an email with a unique access link to join the webinar.
Video feed
A live video preview appears in the lower-right corner of the Control Panel.
Moderators can monitor the broadcast here while managing the event.
Click the three dots on the video box to minimize the preview.