Applies to: WebinarJam and EverWebinar
Connect an autoresponder or CRM to manage registrants, send follow-ups, and automate communication outside the platform.
Connect an autoresponder or CRM
To integrate third-party autoresponder services:
Click on Profile on the top-right side of your screen
Go to Integrations > Autoresponder Integrations
Select your provider and enter the required credentials to create a connection
Click Connect.
Custom webhook
Use a custom webhook to send registrant data to a third-party service that is not natively supported.
Enter the base URL for your webhook endpoint. This is where WebinarJam or EverWebinar will send registrant data.
You can define specific paths or parameters later when creating automation rules inside individual webinars.
Learn more about connecting and using custom webhooks.
Trigger automations for repeat registrations
Enable this option to trigger webhook events again if a user registers multiple times for the same webinar using the same email address. When enabled, your webhook will receive data for the latest registration.
For example, if your webinar has multiple schedules and a user registers for more than one session, the integration rules will be triggered for each registration when this feature is enabled.
Important: You will need to enable this option individually for each autoresponder you are using. To do this, Simply click on the autoresponder of your choice and switch the toggle to the right.
Use integrations in your webinar
After connecting an autoresponder or CRM, configure how data is sent from your webinars.
Set up automation rules in your webinar settings to map registrants to lists or tags
Send webinar notifications via your autoresponder
Disconnect an autoresponder
You may need to reset an integration if:
Credentials (API key or password) have changed
The integration is no longer working
Be careful:
Resetting an auto-responder automatically deletes any integration rules associated with it. Before deleting an auto-responder, double-check your webinars to understand how they will be affected.
To remove an integrated auto-responder, open the account profile and go to Integrations > Autoresponder:
Select the auto-responder you want to remove
Click the Reset link at the bottom of the window
