Applies to: WebinarJam
The live room is where you host and manage your webinar in real time. From here, you can control your presentation, interact with attendees, and manage the entire session.
Below is a video walkthrough of the live room.
Before you go live
Access the live room using your presenter link.
The room opens in Off Air mode for setup
The webinar starts only after you click Go Live
You have up to 60 minutes to prepare before the room expires
Before starting:
Test your camera and microphone
Close unnecessary apps and tabs
Use headphones to avoid audio feedback
Ensure a stable internet connection
Important: You can launch the live room early to make sure everything is prepared. The live broadcast will not begin until the host clicks the "Go Live" button inside the room. The room will stay off air for up to 60 minutes.
Test your audio and video
You will be prompted to test your camera and microphone when you enter the live room. You can turn them on or off at any time during the webinar.
Your browser may ask for permission to access your camera and microphone. Allow access to continue
WebinarJam automatically detects your camera and microphone. Use the drop-down menus to select a different device if needed
If you can see your video and hear audio, click Yes to confirm
If not, click No to retry the test
If the test fails:
Click the camera icon in your browser’s address bar
Check if your camera or microphone is blocked
Make sure the correct devices are selected
Check your system and headset volume
Reload the page after making changes
Presenter controls
All presenter tools are located at the top of the screen.
You can:
Turn the camera on or off
Turn the microphone on or off
Apply background effects or blur
Share your screen
Use the whiteboard
Change the camera and microphone devices
Start the webinar
Click Go Live to start or end the webinar
Use the Panic button (if available) to refresh the room during issues
Check your plan
The panic button is available in WebinarJam Professional and Enterprise plans. Learn more about using the panic button in a webinar.
Manage presenters
Each presenter appears as a video tile in the live room.
You can:
Invite presenters using the + button
Manage permissions (promote to admin)
Turn off a presenter’s camera or microphone
Remove presenters from the room
Maximise a presenter
Learn more about presenter permissions in the live room
Maximize a presenter
The room owner can highlight a speaker by maximizing their video feed.
Click the maximize icon on a presenter’s video tile
Presenters can maximize or minimize themselves
Use this to focus attention on a single speaker during key moments.
Use chat and moderation
The chat panel is on the right side of the screen and contains all webinar messages. Presenters are identified in the chat by a star next to their name.
You can:
Send messages to the public room and join the conversation
Send highlighted messages (red in-line callout)
Send tip messages (yellow in-line callout)
Post sticky messages that remain on the screen
Chat privately with administrators
Chat privately with individual attendees
Switch to Q&A mode to organize attendee questions and responses.
Some of the actions a presenter can take for attendees' messages include:
Delete messages
Mute users
Remove users from the webinar
Broadcasting a user's comment to the room
Chat limits and behavior
Chat activity is limited to prevent spam. Limits reset every 5 seconds:
Attendees: Limit is 3 messages within 5 seconds
Presenters and moderators: Limit is 5 messages within 5 seconds
Important!
→ Only the first 2,000 attendees can access chat
→ Attendees joining after that limit cannot use chat
Manage live room settings
Open Settings from the sidebar to control the experience.
You can:
Enable or disable chat
Allow public or private messaging
Show or hide attendee count
Enable or disable “Request to speak”
Customize the room design and branding
Learn more about inviting attendees to speak during the webinar. Approved attendees join as presenters with video and audio access.
Manage attendees
Use the Attendees tab to view and manage participants.
You can:
View all current attendees
Refresh the list for real-time updates
Redirect attendees to a URL during the webinar
Use live injections
Access injections from the sidebar to enhance your webinar.
You can:
Launch pre-configured content
Create new content during the webinar
Available injections include:
Polls
Offers
Video injections
Slide presentations
File handouts
Agenda
Learn more about setting up live injections in the webinar configuration wizard.
Important: Content created during the webinar is not saved for future sessions. It is recommended to pre-configure content when possible.
Use slide presentations
You can present slides using the live room. When you select a presentation:
It opens in a preview panel before going live
Click Start to replace the main video broadcast with your slides
Add movement to slide presentations
Transitions and animations from the source file won’t import to WebinarJam. You can add slide transitions in the live or control room.
In the preview panel:
Choose a transition style or none
Click Next to move between slides
Change transitions at any time before advancing
Use agenda and notes
The Agenda tab is visible only to presenters.
You can:
View your planned flow
Update notes during the session
Monitor room status
The Off Air indicator shows when the webinar has not started. A room expiration timer appears before going live. The timer updates once you go live to reflect your session duration.
